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Updated May 17, 2022 to reflect shipping status of all GOLDEN Arist Acrylic SKUs!

We are pleased to announce that we have resumed shipment of all of our larger size products – items that we paused shipping in March 2021 due to unprecedented demand, supply chain challenges, and labor force constraints. This means that all GOLDEN Acrylic SKUs are now available to ship to our retailers, with the following exceptions:

GOLDEN Polymer Varnish continues to be unavailable in all sizes and sheens due to raw material constraints. We are working to qualify alternate sources of supply, and expect development time for a replacement to run between 6-12 months. (#7710 Polymer Varnish Gloss, #7715 Polymer Varnish Satin, #7720 Polymer Varnish Matte)

We continue to experience supply chain disruptions impacting certain pigments and other raw materials. When one of these materials is delayed, products produced with that material may not be available for a period of time.

Updated February 9, 2022 to reflect new product availability in stores!

We are pleased to inform you that in the coming days and weeks you can expect to see more GOLDEN product on the shelves at your favorite retail store! These items are Heavy Body colors in 8 oz., 32 oz., and 128 oz., as well as non-color products in 16 oz. and 128 oz. sizes.

Over the last 3-4 months we have been working to resume shipments for a portion of the products that we had elected to turn off back in March as a result of unprecedented demand, supply chain challenges, and increasing labor force and transportation constraints. Though many of these challenges still exist, we’re making steady progress and will continue to assess the remaining items shut off for activation and will resume shipments as quickly as we’re able. We will keep you informed as we have more updates.

Please note that customers outside North America should expect a delay in getting these materials due to transportation lead times and logistics.

We truly appreciate your patience, support and commitment to our company and brands as we continue to weather this storm together.

If you have any questions, please contact Customer Service at custservmgr@goldenpaints.com.

Sincerely,

Bill Hartman

Director of Sales

Golden Artist Colors, Inc.

Updated June 22, 2021 to reflect new product availability date.

Due to supply chain and labor constraints, there is no way to currently supply customers with every single one of our products in every size desired. We are experiencing inventory shortages across our entire product offering. As a result, we will need to extend the ‘product shutoff’ initiated on March 8 until at least early October. We will share updates with you as soon as we have them. We appreciate your continued support of our company and brands!

Updated May 4, 2021 to reflect availability of Polymer Varnish (all sheens).

Due to a raw material shortage, we are currently unable to produce our Polymer Varnishes. We are working with suppliers to understand when these materials may be available again to resume production, but at this time, the shortage is expected to last through at least June.

Updated April 19, 2021 to reflect new product availablility date.

March 19, 2021

Dear Artist,

The vision of Golden Artist Colors has always been to act as a catalyst, bridging creative communities and inspiring positive global change through the arts. In order to do that, we need to get our paint out the door to you – as efficient as possible – so that you can keep painting! During one of the most difficult, but creative times in our country’s history, it’s even more important that we can continue to create tools for artists.

In February we shared with you some challenges we were encountering regarding our supply chain and product packaging differences you might experience. Just in the last week, our challenges have increased drastically as a result of the tragic weather conditions in Texas. Critical materials required for the manufacture of our acrylics and to some extent, our QoR^® Watercolor, has been shut down temporarily. This incident has also affected the production of our plastic containers. We are currently working hard to understand our current levels of raw materials and the impact going forward on our ability to produce, without compromising our quality or staff safety. Our entire team at GOLDEN is working diligently to reset our production schedules and to keep you and your beloved retailers informed as we move forward.

As a result of this recent news, we are working tirelessly to ensure that we can continue to deliver, even if with a modified product offering. Therefore, we wanted to make you aware of some additional changes you might experience when you visit your local retailer or shop online for our products in the coming days and weeks.

Beginning immediately, some product sizes (listed below) will not be available until July 1, 2021.

Product Line Name	Affected Sizes
GOLDEN HB Color	8 oz.		Quarts	Gallons
GOLDEN HB Interference Color	8 oz.		Quarts	Gallons
GOLDEN HB Iridescent Color	8 oz.		Quarts	Gallons
GOLDEN Fluorescent / Phosphorescent Color			Quarts	Gallons
GOLDEN OPEN Color	8 oz.
GOLDEN OPEN Iridescent Color	8 oz.
GOLDEN Fluid Color	8 oz.		Quarts
GOLDEN Fluid Iridescent Color	8 oz.
GOLDEN High Flow Color		Pints		Gallons
GOLDEN High Flow Iridescent Color		Pints		Gallons
GOLDEN Fluorescent Color		Pints		Gallons
GOLDEN Mediums		Pints		Gallons
GOLDEN Acrylic Polymers		Pints		Gallons
GOLDEN Gels & Molding Pastes		Pints		Gallons
GOLDEN Gessos & Grounds		Pints		Gallons
GOLDEN Additives		Pints		Gallons
GOLDEN Varnishes (except Spray Varnish)		Pints		Gallons

 

If you have any questions or concerns, please contact Jodi O’Dell in Community Relations at either 607-847-6154 or jodell@goldenpaints.com.

We truly appreciate your support and commitment to our company and brands as we continue to weather this storm together.

Sincerely,

Jodi L. O’Dell

Community Relations